Service Coordinator
Job No:
PENNECON551
Location:
Dartmouth
Pennecon is a leading provider of integrated solutions throughout the heavy civil, industrial, services & maintenance, and marine industries. Powered by an energetic team all across Canada, we are united by our passion and determination to deliver results on the most complex jobs and challenging environments.
Pennecon Hydraulic Systems is the leading supplier of fluid power components, services and systems in Atlantic Canada. With offices in both Paradise, NL and Dartmouth, NS, we play a role in the eastern Canada oil and gas, industrial, mining, construction, forestry and marine markets.
Pennecon Hydraulic Systems, NS is currently seeking applications for the following position:
Position: Service Coordinator
Location: Dartmouth, NS
Position Summary: Reporting to the Service Manager, the Service Coordinator will be responsible to support and assist the Service Manager within all facets of the department. The successful candidate will coordinate the service department for all projects and will be expected to develop quotations and work scope, procure materials, manage manpower, scheduling, quality documentation, tool management, fleet management and so on.
Duties and responsibilities include:
- Support and assist Service Manager with department resources, including manpower, equipment, tools, and vehicles;
- Support Service Manager with coordination of all service department jobs and projects. This includes development of quotations, job creation and work scope development, procurement of materials, management of manpower, job scheduling/coordination, quality documentation, HSE, maintain spreadsheets, invoicing, and customer correspondence;
- Research and source technical information for technicians when required to progress jobs;
- Support the Service Manager in the derivation of quotes, including review of shop technicians’ job break downs, material estimates/take offs and manpower estimates;
- Support and manage job profitability. Monitor job costs during job progression;
- Support Service Manager with timecard submittals and review;
- Maintain tool list and valid calibration. Establish tool inventory and ensure all tools are accounted for: before, during and post each job;
- Work towards increasing shop efficiency;
- Support, monitor and control stock inventory for shop supplies;
- Identify and promote training opportunities for technicians;
- Recognize, identify and pursue opportunities for growth;
- Communicate any and all design request changes (customer requests) to both engineering and service as required;
- Support client relations by providing feedback as required;
- Other duties as required.
Potential applicants with the following background or current qualifications, or equivalent relevant experience, are encouraged to apply:
- Mechanically inclined
- Experience in a service shop work place.
- Strong Microsoft Office skills
The successful candidate will be a goal oriented individual who supports the company’s safety and quality programs, has excellent communication, is committed to customer satisfaction, has strong organization skills and has the ability to multitask while executing work within deadlines. You have a strong work ethic, work well unsupervised as well as within a team environment, and are proficient in the use of computers.
Pennecon offers a competitive compensation and benefits package. To express your interest in this position please forward your resume and cover letter in confidence:
Pennecon is committed to equity in employment and encourages all qualified individuals to apply. We thank all candidates for their interest, but wish to advise that only those selected for an interview will be contacted. Find out more about Pennecon by visiting our website at www.pennecon.com